Frequently Asked Questions
Whether you are planning a move or already call Ramblewood Apartments home, this FAQ page answers common questions about leasing, parking, maintenance, amenities, resident services, and everyday apartment living in Holbrook, MA.
Finding the right apartment community is easier when the important details are easy to access. At Ramblewood Apartments, our FAQ page helps prospective and current residents quickly find answers about applying, apartment amenities, parking, maintenance requests, online payments, and life in our Holbrook apartment community.
Located near shopping, dining, commuter routes, and local conveniences, Ramblewood Apartments offers comfortable apartment living with convenient access to everything Holbrook and the surrounding South Shore area have to offer. Use the questions below to learn more, explore community amenities, or schedule a tour.
Prospective Residents
What is required to apply for an apartment?
To apply for an apartment at Ramblewood Apartments, prospective residents will need to complete a rental application and provide a valid photo ID that includes their name and date of birth. Applicants should also be prepared to submit proof of income and, when applicable, landlord verification as part of the application review process.
Is parking included at Ramblewood Apartments?
Yes. Parking is available at Ramblewood Apartments, making it convenient for residents who commute, run daily errands, or travel throughout the Randolph and Holbrook area.
Are pets allowed?
No. Pets are not allowed at Ramblewood Apartments. Prospective residents should contact the Management Office with any questions about community policies before applying.
What lease terms are offered?
Ramblewood Apartments offers flexible lease terms ranging from 9 to 15 months. This gives residents options when choosing a lease length that fits their housing needs.
Do I need renters' insurance?
No. Renters insurance is not required at Ramblewood Apartments. However, residents may still choose to obtain renters insurance for added protection of their personal belongings.
Are utilities included in the rent?
At Ramblewood Apartments, heat and hot water are included in the rent for apartment homes. Utilities may vary for townhouse residences, and heat and hot water are not included in the townhouses. Prospective residents should confirm utility details with the Management Office when choosing the home that best fits their needs.
What amenities are available at Ramblewood Apartments?
Ramblewood Apartments offers community amenities designed for comfort, convenience, and recreation. Amenities include a clubhouse, tot lot, pool, and playground, giving residents spaces to relax, gather, and enjoy time close to home.
Can I schedule a tour of Ramblewood Apartments?
Yes. Prospective residents can schedule a tour of Ramblewood Apartments to explore available apartment homes, community features, and the surrounding neighborhood.
Do you offer virtual tours?
Yes. Virtual tours are available for prospective residents who would like to view Ramblewood Apartments online before visiting in person. This is a convenient option for renters comparing apartments in the Holbrook, MA area.
How close is Ramblewood Apartments to shopping and commuter routes?
Ramblewood Apartments offers a convenient location near shopping, public transportation, and commuter routes. The community is located on the #130 bus line and is approximately 1.5 miles from the Randolph/Holbrook commuter rail station. Residents are also within walking distance of nearby stores and a pharmacy, with grocery stores and additional shopping options just a short drive away
How do I check apartment availability?
Current apartment availability and pricing can be viewed through Ramblewood’s online leasing system. Browse available apartment homes, compare floor plans and pricing, and find the option that best fits your needs.
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Is there on-site laundry?
Yes, on-site laundry is available in each building at Ramblewood Apartments.
Ready to find your next apartment in HOLBROOK?
Explore current availability, schedule a tour, or contact our leasing team with questions. We are happy to help you find the right fit at Ramblewood Apartments.
Resident Help and Community Information
Already live at Ramblewood Apartments? The resident FAQs below cover common day-to-day questions, including maintenance requests, online rent payments, parking, resident services, and how to contact the management team.
Current Residents
How do I submit a maintenance request?
Residents can submit a maintenance request by calling 1-866-993-5495. For non-emergency service requests, residents may also submit a request online through the resident portal.
How do I pay rent online?
Residents can pay rent online through the Ramblewood Resident Portal. The portal can be accessed from the Resident Corner on the Ramblewood Apartments website.
How can I contact the management office?
You can contact the Ramblewood Apartments Management Office by email at [email protected] or by phone at 781-767-3100. The office is located at 101 Longmeadow Drive, Holbrook, MA.
What should I do during a maintenance emergency?
For a maintenance emergency, please call 1-866-993-5495 right away. This number should be used for urgent maintenance issues that require immediate attention.
How do I update my vehicle information?
To update your vehicle information, please stop by the Management Office with your current vehicle registration. You may also email the office at [email protected] for assistance with updating your vehicle records.
Is guest parking available?
Yes. Guest parking is available at Ramblewood Apartments. Residents should make sure their guests follow all posted parking rules and community parking guidelines.
How do residents receive community updates?
Residents receive community updates through phone calls and emails from the Management Office. Please make sure your contact information is current so you do not miss important notices, reminders, or community announcements.
What amenities can residents use on site?
Residents have access to Ramblewood Apartments’ on-site community amenities. These may include shared outdoor spaces, recreational areas, and other community features available to residents. Please contact the Management Office if you have questions about amenity access, hours, or guidelines.
How do I access the Resident Portal?
Residents can access the Resident Portal through the Ramblewood Apartments Resident Corner. The portal provides convenient access to online rent payments, service requests, account information, and other resident resources.
How do I transfer apartments within the community?
Residents interested in transferring to another apartment within Ramblewood Apartments must have a $0 account balance, have paid rent on time before the 5th of the month for at least six months, and have no lease violations. Once those requirements are met, residents can apply online for an apartment transfer
Need help from the management team?
Current residents can use the Resident Portal for service requests, account questions, and community updates. For urgent maintenance issues after hours, please use the emergency maintenance hotline.
